He swiped my card on his handheld computer, and asked if I wanted the receipt emailed to me or a paper printout. I told him what I wanted, asked a few questions, and decided to buy. I waited a little while, enjoying playing around the products near me, and someone showed up. It then told me that the person would meet me where I was, told me how many minutes to expect to wait and what number I was in line. I realized, standing by the display, that I could call a sales associate over to me by pressing the little «specialist» button on the iPad displaying the information. I went in to buy a shuffle for my husband as a gift. I had a good experience here, though maybe a little slow. I have been to one other Apple Store (in Manhattan), but never purchased anything at one. These people are just a bunch of rednecks in blue shirts who don’t care enough to double check the poor information they’re relaying to customers.
Apple store little rock serial number#
How is this possible when I confirmed the serial number twice over the phone? Then it became pretty clear that the representative told me I was covered in order to get me in the store. Why did the price change? The representative at the store said I DID NOT have apple care plus, and that the «Randy I spoke with must have copied down the wrong serial number». Well here’s the BAIT AND SWITCH, people: when I arrived at my designated «Genius Bar» appointment, explained to the «genius» that I knew I was covered, would only be needing my screen replaced, etc, he quoted me $ 130! What.
He informed me that I did, indeed, have apple care plus, so the screen replacement would only cost me $ 99. I read the serial number to the representative, Randy, off of the original packaging that my phone was purchased in. Dropped by to get my phone screen fixed, but called the apple care phone number first to make sure I was covered under Apple Care Plus.
0 kommentar(er)
